ChatRa AI
An AI platform that answers customers 24/7 via a Telegram bot and web chat. Knowledge base, human operators and multilingual support — all in one dashboard.
Website preview
The website is shown in a small frame inside the portfolio. Open it for the full experience.
ChatRa AI is a smart support platform for businesses. Customers ask questions through a Telegram bot or a dedicated web chat link; the AI answers only from the knowledge base you provide. If no answer is found, the question goes to operators — and next time the AI answers on its own.
AI-powered answers
OpenAI GPT with vector search — the AI answers precisely from your knowledge base and never goes beyond it.
Knowledge base
Add knowledge via text, FAQs, PDFs or web page links. Up to 100 items per bot — and the bot keeps learning from new questions.
Operator handoff
When the AI can't answer, the question is sent to operators on Telegram. Their reply is saved, so next time the AI answers by itself.
Multilingual
Uzbek, Russian, English and more. The bot replies in the customer's language — no extra setup needed.
Analytics & management
Messages, AI and operator replies, token usage — all in a web dashboard. Manage bots, knowledge and chats from one place.
Security
JWT authentication, encrypted tokens and secure storage. Your bot token stays with you.